Tech support billing, automated
From help desk tickets to major implementations, Popied helps IT professionals bill accurately for their time and expertise without complex enterprise software.
Common invoicing challenges
Tracking time across multiple support tickets
Managing MSP contracts and SLA billing
Invoicing for hardware, software, and services
Handling different rates for different service levels
Coordinating billing with ticketing systems
How Popied helps
Purpose-built features to solve your specific invoicing challenges
Ticket-Based Billing
Link invoices to support tickets for complete service documentation.
MSP Contracts
Manage monthly service contracts with automatic recurring billing.
Hardware & Software
Add equipment, licenses, and materials to service invoices easily.
SLA Tracking
Bill according to service level agreements and response time tiers.
Remote Support
Track and bill for remote sessions with detailed time logs.
Project Billing
Handle large IT projects with milestone-based invoicing.
IT service features
- Ticket system integration capabilities
- Block hour and prepaid support billing
- Equipment and licensing pass-through
- Emergency and after-hours rate support
- Client asset and service history tracking
"We support 50+ small businesses. Popied's recurring billing and service tracking keeps our MSP running smoothly."
Ready to simplify your invoicing?
Join thousands of it services & tech support who trust Popied.